Connections with AI, Emotions, and Humans
My usual “study partner,” ChatGPT, is not working today. Several times, I attempted, unsuccessfully, to open his application. I also did my typical African internet troubleshooting, such as rebooting my router, using a VPN, and restarting my computer. Perplexed, I did a quick Google search and discovered my newfound friend, ChatGPT, was experiencing a worldwide system failure![1] It is rather ironic that the day I must blog about artificial intelligence (AI) and Eve Poole’s book Robot Souls: Programming in Humanity is also the day of his unexpected leave of absence. Yes, I did indeed emasculate this AI application. I personalize select inanimate objects I regularly use—my truck, Walter, Freddy, my cast iron skillet, and Hilda, my new air fryer, to name a few.[2] I have found that personalizing these objects helps solidify them in my mind. This helps me give them the needed attention and respect for the services provided to me. It also makes for great conversation starters and connections with real humans. After this bizarre glimpse into my personal life, you may wonder, “Where is she going with this?” The answer is, “I don’t know! ChatGPT is out of the office! Where do I start?”
To clarify, I am not going through technology withdrawal or experiencing mental health illness from living in Africa for 12 years. My behavior may be explained in what Eve Pool calls human junk code, which I will expound on below. In the book Robot Souls, Dr. Poole addresses the connection between AI and humanity. She examines traits that make us uniquely human and the challenges of incorporating those into AI. While Dr. Poole remains neutral in the book, there is a sense of an underlying theological belief in a divine creator. In looking up her background, I discovered that Dr. Poole has a diverse background, including an undergrad degree and PhD in theology.[3] This helped set the tone for her distinction of humans as created beings versus humans creating AI, especially pertaining to junk code.
In my limited understanding, junk code is an extra aspect of computer programming that does not affect its purpose but helps make the program more difficult to copy or hide behind.[4] If deleted, the junk code elimination would not change how the system runs and functions. Poole uses the analogy of junk code for human traits, “It seems that we may have dismissed as junk code in our own programming something that is not redundant at all, which is in fact crucial to our core programming. Instead of being dismissed, this [our souls] should be articulated, nurtured, and protected.”[5] Dr. Poole delves into the characteristics of our souls’ junk code: emotions, capacity for making mistakes, storytelling, intuition, dealing with uncertainty, free will agency, and finding meaning in the world.[6] According to Poole, all of these aspects of the human soul are meant to bring us together into relationships and community with others.[7] We have been designed to be in connection with others.
In thinking about this innate need for human connection, I want to step a bit deeper into the emotions of the human code. Dr. Marc Brackett, a voice for emotional intelligence, addresses how emotions impact humans in Permission to Feel: Unlocking the Power of Emotions to Help Our Kids, Ourselves, and Our Society Thrive. He identifies five specific areas that emotions directly affect: attention, decision-making, social relationships, health, and creativity.[8] I see how this directly affects society in my host country. In my research for my NPO, there is a consensus that there is a lack of emotional intelligence in the culture. Dr. Brackett has designed this acronym, RULER, to help people successfully investigate their emotions.
Recognize what we are feeling.
Understand what we have discovered about what we are feeling and why.
Label our emotions and identify the nuances and intricacies of our feelings.
Express our feelings.
Regulate [emotions] to use them wisely to achieve desired goals.[9]
Applying these elements to our emotions, Dr. Bracket believes the world will see a healthier and more connected society that “[creates] a more inclusive, compassionate, and innovative world.”[10] The desire for a better and healthier world is a drive behind developing and creating AI as a societal tool.
As we step back from the focus on emotions and back to the idea of the human soul and AI, I like this statement from Eve Poole:
Soul is the active ingredient in our humanity. It is our birth-right, and it tells us that we are not here to become more efficient, but to become more human. So if we program for soul, it may be the eucatastrophe we need to nudge our storyline back towards a happy ending. We will all need meaning and purpose then, and can work together with AI towards that shared goal.[11]
As followers of Christ, we must remember our call to be a light to the world and see others glorify our God.[12] In being a light to those around us, we can do so through our emotions—our love for Him and others.[13] It is His ultimate love for us that gives our lives meaning, purpose, and connection with our Creator and His creation.[14]
[1] Tom Gerken, “ChatGPT Back Online After Outage Which Hit Thousands Worldwide,” BBC (blog), January 23, 2025, https://www.bbc.com/news/articles/c30d80lg579o.
[2] These names were not all my original work. Friends also helped to come up with some of these names.
[3] “Eve Poole | About Eve, Speaker, Author and Pioneerer of the Leadersmithing Movement,” Eve Poole, accessed January 23, 2025, https://evepoole.com/about/.
[4] Eve Poole, Robot Souls: Programming in Humanity, Kindle Ed. (Boca Raton, FL: CRC Press, 2024), 120.
[5] Ibid, 120-121.
[6] Ibid, 121.
[7] Ibid, 150.
[8] Marc Brackett, Permission to Feel: Unlocking the Power of Emotions to Help Our Kids, Ourselves, and Our Society Thrive, Kindle Ed. (New York: Celadon Books, 2019), 27.
[9] Ibid, 67.
[10] Ibid, 240.
[11] Poole, Robot Souls, 204.
[12] Matthew 5:14-16.
[13] John 13:34-35, Matthew 5:43-44, 1 John 4:19.
[14] Romans 5:8.
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Hi Kari, your post had me smiling from the very beginning with your names for your vehicle, skillet, and air fryer as a Poole object lesson of humans giving meaning to the world around us – perhaps naming stars – or even trucks. I also appreciate the mention of Marc Brackett. It seems he could be a resource. Thanks for that. Do you see AI as an augmentation for humans or as something different?