New Phone System Information

Over the last year, the university has moved to a new Cisco phone system. Please refer to this documentation for operating your new phone. The guide includes instruction on voicemail, transferring, call forwarding and conference calling.

Some general highlights:

  • You now need to dial “8” to get an outside line.
  • Long-distance codes are no longer needed except for international dialing.
  • Voicemail is now sent to your email as an audio recording.
  • Fax machines are still in transition and will continue to require “9” for an outside line and a long-distance code. As machines are converted over, a sign will be placed on the machine with instructions.

Please email questions to or call us at 503-554-2569.

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