Did you see the IT email last week? Your login is changing!
In case you missed our recent IT security announcement, we’re answering the most important questions about the upcoming changes to your George Fox account login.
Q: What is happening to my login? A: We are retiring SMS (text message) and phone call verification methods. Soon, you will no longer be able to use a text message code to log in.
Q: Why is this change being made? A: Text message-based authentication is vulnerable to modern cyberattacks. This change is essential to better protect your account and university data.
Q: What do I need to do? A: You must set up the Okta Verify mobile app as your primary method for multi-factor authentication (MFA). This will allow you to approve logins securely from your smartphone or tablet.
Q: What if I don’t switch in time? A: You will experience an interruption to your login, and you will need to contact the Service Desk by phone for assistance. Please act now to avoid this!
Q: I already use Okta Verify or Google Authenticator. Do I need to do anything? A: Nope! You are all set, and no action is required.
Need help getting started? The IT Service Desk is here for you! Contact them at 503-554-2569 or servicedesk@georgefox.edu.