Don’t get locked out when you get a new phone
If you received a new phone recently, you could lose access to GFU email, Canvas, Zoom, and other essential apps due to the Multi-Factor Authentication requirements.
Important Reminders:
- App Transfers: While apps like Okta Verify or Google Authenticator will transfer to your new phone, your account information will not.
- Updating Settings: If you still have your old device or a second way to verify, you can update your authentication method at login.georgefox.edu > your name > settings > security methods.
- Setup Guide: You can find detailed steps on how to prepare your MFA for a new phone in this instructional guide (apologies for not including this link in yesterday’s announcement).
Need Help?
If you have already activated a new phone and are unable to log in, please contact the Service Desk at 503-554-2569 or via email at servicedesk@georgefox.edu.