Purchasing a new phone over break? Warning before you buy
Don’t want to lose access to your George Fox email on Canvas, Zoom, or other apps that use Multi-Factor Authentication (MFA)? If you only use Okta Verify or Google Authenticator, the app will transfer to your new phone but not the account information.
Before purchasing a new phone, set up either SMS (text message) or voice call authentication so you don’t get locked out.
Manage your verification methods by following the steps we have included.
- Go to login.georgefox.edu
- Click your name in the upper right corner
- From the drop-down menu, select Settings
- Scroll down to the section labeled Security Methods
Note: Multi-factor Authentication is required for security purposes and it is impossible to disable it. We do not have any verification methods that are sent via email.
If you got a new phone and activated it without SMS or voice call set-up, then you must contact the Service Desk.
Questions regarding MFA? Contact the Service Desk at servicedesk@georgefox.edu or 503-554-2569.