{"id":41861,"date":"2025-08-27T03:07:05","date_gmt":"2025-08-27T10:07:05","guid":{"rendered":"https:\/\/blogs.georgefox.edu\/dlgp\/?p=41861"},"modified":"2025-08-27T03:08:40","modified_gmt":"2025-08-27T10:08:40","slug":"41861-2","status":"publish","type":"post","link":"https:\/\/blogs.georgefox.edu\/dlgp\/41861-2\/","title":{"rendered":"Leaders, Dictators, and Organizational Culture"},"content":{"rendered":"<p>First, forgive my ramblings as my brain has been on vacation and has not fully shifted back into school mode.<\/p>\n<p>As a social work professor, I have the privilege of teaching a course called Social Work Practice with Organizations and Communities.\u00a0 As soon as I picked up <em>Humble Leadership,<\/em> I immediately recognized Edgar Schein\u2019s name.\u00a0 Schein is an expert on organizational culture and featured in the course textbook.<a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a>\u00a0 He suggests there are three levels of culture found in an organization.<\/p>\n<ol>\n<li>Artifacts \u2013 the climate of the organization, most often visible in the organizational structure, processes and behaviors.<\/li>\n<li>Values and Beliefs \u2013 what is important to the organization which is most often communicated through an organization\u2019s mission and\/or vision statement.<\/li>\n<li>Basic Underlying Assumptions \u2013 the unwritten rules that govern how an organization functions, such as who our customers are and the best way to serve them.<a href=\"#_ftn2\" name=\"_ftnref2\">[2]<\/a><\/li>\n<\/ol>\n<p>Understanding culture is important for my students to understand as they, as social workers, go into an organization to assess and intervene with the goal of improving the organization\u2019s health. It is also important for any leader of an organization to understand its culture as they seek to lead. Edgar Schein and Peter Schein in <em>Humble Leadership<\/em> also suggest that it is important for a leader to know and understand the importance and power of relationships within an organization.<a href=\"#_ftn3\" name=\"_ftnref3\">[3]<\/a> They suggest that there are 4 different levels of relationships that can be found.<\/p>\n<p>\u201c<strong>Level Minus 1: <\/strong>Total impersonal domination and coercion<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Level 1:<\/strong> Transactional role and rule-based supervision, service and most forms of \u2018professional\u2019 helping relationships.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Level 2: <\/strong>Personal cooperative, trusting relationships as in friendships and in effective teams.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Level 3:<\/strong> Emotionally intimate mutual commitments.\u201d<a href=\"#_ftn4\" name=\"_ftnref4\">[4]<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Because how people relate to others has power, the level of relationships found within any organization will greatly impact that organization\u2019s culture. Schein and Schein state it this way \u201cAs socialized humans we cannot step outside our culture, but we can begin to understand our culture and see how leadership as a relational activity is both shaped by and shapes culture.\u201d<a href=\"#_ftn5\" name=\"_ftnref5\">[5]<\/a><\/p>\n<p>As I was browsing through the book I began to reflect on two things. First, I reflected on my own experience in the various organizations for which I have worked. I mentally assessed the leader relationship level I exhibited and what those above me exhibited. I reflected on how those relationships impacted the culture found within the organization. I also reflected on a conversation I had with my son this summer on leaders versus dictators. My son said that dictators are not leaders because they use fear to control people. I believe that if you consider Schein and Schein\u2019s definition of leadership this is true.\u00a0 \u201c\u2018Leadership\u2019 is wanting to do something<em> new<\/em> and <em>better <\/em>and getting others to go along.\u201d<a href=\"#_ftn6\" name=\"_ftnref6\">[6]<\/a>\u00a0 Something <em>better <\/em>I believe excludes the presence of fear.\u00a0 In our conversation we proceeded to name various people and assess where they fit, leader versus dictator and we named our current President. We saw attributes of controlling people with fear in President Trump\u2019s behavior. This in my mind would place him at Level Minus 1.\u00a0 Wanting a nonpartisan opinion, I asked Microsoft Copilot to use Schein\u2019s four relationship levels and suggest where people would assess President\u2019s Trump\u2019s relationship levels to be.\u00a0 Here is what Copilot presented.<a href=\"#_ftn7\" name=\"_ftnref7\">[7]<\/a><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><span style=\"color: #0000ff\"><strong>Mapping Trump&#8217;s Style to Schein&#8217;s Relationship Levels<\/strong><\/span><\/p>\n<table>\n<thead>\n<tr>\n<td><strong>Schein&#8217;s Level<\/strong><\/td>\n<td><strong>Trump&#8217;s Leadership Traits<\/strong><\/td>\n<td><strong>Sources &amp; Observations<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Level Minus 1<\/strong><\/td>\n<td>Domination, coercion, and adversarial framing (&#8220;us vs. them&#8221;)<\/td>\n<td>His use of fear-based rhetoric and vilification of out-groups aligns with coercive tactics<\/td>\n<\/tr>\n<tr>\n<td><strong>Level 1<\/strong><\/td>\n<td>Transactional, role-based, directive control<\/td>\n<td>His leadership often emphasized loyalty, hierarchy, and rule enforcement over collaboration<\/td>\n<\/tr>\n<tr>\n<td><strong>Level 2<\/strong><\/td>\n<td>Occasional personal rapport with close allies or supporters<\/td>\n<td>Some argue he built trust with his base through emotional appeals and shared identity<\/td>\n<\/tr>\n<tr>\n<td><strong>Level 3<\/strong><\/td>\n<td>Rare or absent<\/td>\n<td>Deep mutual vulnerability and emotional intimacy are not typical features of his style<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>I don\u2019t know President Trump, nor do I read everything in the media about him. Yet, Copilot which has more media access than I do, described President Trump\u2019s leadership relational levels the way I would have. Circling back to the idea of how relationships contain power to influence culture, how are President Trump\u2019s relationship levels influencing the culture found within our nation? That might be another question for AI to research.<\/p>\n<p>This description of Trump is based on what is reported in the media and what is most often displayed on Trump\u2019s front stage. This led me to consider one final idea. How does Simon Walker\u2019s idea of front stage and back stage fit into the idea of Humble Leadership?<a href=\"#_ftn8\" name=\"_ftnref8\">[8]<\/a> Based on statements in the book. In reading the book it seems that a humble leader is going to have a fairly consistent front stage and back stage in relating to people in their organization, especially when relating at Level 2 or 3. Schein and Schein state \u201cThe leader cannot fake a Level 2 relationship. Humans have a very good sense for authenticity, sincerity, and consistency especially when we see these as critical for work relationships.\u201d<a href=\"#_ftn9\" name=\"_ftnref9\">[9]<\/a>\u00a0 Level 2 and 3 are hard to fake (though there are people gifted at faking authentic relationships).<\/p>\n<p>Schein and Schein also write that in a Level 2 relationship the leader does not give everyone the idea that they should be great friends and hang out together. Instead through \u201cwords, demeanor, and body language\u201d leaders communicate that they are aware of others and that they mutually need to see each other as a whole person and not just co-workers.<a href=\"#_ftn10\" name=\"_ftnref10\">[10]<\/a><\/p>\n<p>Reading through this book has helped me begin to answer a question that I have struggled to answer the past few months.\u00a0 How does a leader begin to repair a relationship where trust has been broken?\u00a0 I believe that over <strong>time<\/strong> if people can begin to sense the <strong>authenticity<\/strong> of the Level 2 relationship, which requires vulnerability through <strong>personization<\/strong>, trust can be (re)built.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"#_ftnref1\" name=\"_ftn1\">[1]<\/a> \u00a0F. Ellen Netting, Steven L. McCurty, M. Lori Thomas, and Peter M. Kettner, <em>Social Work Macro Practice<\/em>: 7<sup>th<\/sup> ed. (Hoboken, NJ: Peason Education, 2023). 228.<\/p>\n<p><a href=\"#_ftnref2\" name=\"_ftn2\">[2]<\/a> Netting et al., 228-229.<\/p>\n<p><a href=\"#_ftnref3\" name=\"_ftn3\">[3]<\/a> Edgar H. Schein and Peter A. Schein, <em>Humble Leadership: The Power of Relationships, Openness, and Trust<\/em>, (Oakland, CA: Berrett Koehler Publishers, 2018), 3.<\/p>\n<p><a href=\"#_ftnref4\" name=\"_ftn4\">[4]<\/a> Schein and Schein, 3<\/p>\n<p><a href=\"#_ftnref5\" name=\"_ftn5\">[5]<\/a> Schein and Schein, xiii.<\/p>\n<p><a href=\"#_ftnref6\" name=\"_ftn6\">[6]<\/a> Schein and Schein, 2.<\/p>\n<p><a href=\"#_ftnref7\" name=\"_ftn7\">[7]<\/a> Text generated by Microsoft Copilot, August 26, 2025.<\/p>\n<p><a href=\"#_ftnref8\" name=\"_ftn8\">[8]<\/a> Simon, P. Walker, <em>The Undefended Leader<\/em>. (Carlisle, CA: Piquant\u00a0 Editions Ltd, 2010).<\/p>\n<p><a href=\"#_ftnref9\" name=\"_ftn9\">[9]<\/a> Schein and Schein, 29.<\/p>\n<p><a href=\"#_ftnref10\" name=\"_ftn10\">[10]<\/a> Schein and Schein, 20.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>First, forgive my ramblings as my brain has been on vacation and has not fully shifted back into school mode. As a social work professor, I have the privilege of teaching a course called Social Work Practice with Organizations and Communities.\u00a0 As soon as I picked up Humble Leadership, I immediately recognized Edgar Schein\u2019s name.\u00a0 [&hellip;]<\/p>\n","protected":false},"author":200,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[2967,3217],"class_list":["post-41861","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-dlgp03","tag-schein","cohort-dlgp03"],"acf":[],"_links":{"self":[{"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/posts\/41861","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/users\/200"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/comments?post=41861"}],"version-history":[{"count":3,"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/posts\/41861\/revisions"}],"predecessor-version":[{"id":41864,"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/posts\/41861\/revisions\/41864"}],"wp:attachment":[{"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/media?parent=41861"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/categories?post=41861"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/tags?post=41861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}