{"id":18959,"date":"2018-09-18T17:17:06","date_gmt":"2018-09-19T00:17:06","guid":{"rendered":"http:\/\/blogs.georgefox.edu\/dminlgp\/?p=18959"},"modified":"2018-09-18T17:17:06","modified_gmt":"2018-09-19T00:17:06","slug":"trust-but-verify","status":"publish","type":"post","link":"https:\/\/blogs.georgefox.edu\/dlgp\/trust-but-verify\/","title":{"rendered":"Trust but Verify"},"content":{"rendered":"

Judith Glaser\u2019s Conversational Intelligence<\/em> is an innovative do-it-yourself communication guide that helps leaders learn how to trust others and become more effective. Glaser uses conversational intelligence (CI) lessons from neuroscience to advance three conversation principles regarding exchanging information, controlling power and influence, and co-creating solutions. I plan to focus on Glaser\u2019s TRUST and FORCES acronyms and link her WE shift with the Armor of God artifact and my spiritual warfare dissertation research.<\/p>\n

TRUST is Glaser\u2019s acronym for T-transparency, R-relationships, U-understanding, S-shared success, and T-testing assumptions and truth-telling.[1]<\/a> Trust in communication, according to Glaser, happens when those communicating something shift their focus from all about me to all about \u201cWE\u201d. In other words, when we move our focus from being I-centered to We-centered our communication begins to connect more effectively and \u201cbridges\u201d with the other person.[2]<\/a> I support Glaser\u2019s focus on trust in communication. I use the maxim, \u201ctrust but verify\u201d and think it is supported Scripturally from when Jesus tells His disciples to \u201cbe wise as serpents, and harmless as doves.\u201d[3]<\/a> Trust in others was often discouraged in the Old Testament[4]<\/a> but seems to be required in the New Testament in order to bear another\u2019s burdens, spur another toward good deeds, confessing sins to another, sharing our needs.[5]<\/a> So, trust but verify is a experientially practical and spiritually wise practice, especially considering the evil schemes of the devil.<\/p>\n

I shared the Armor of God challenge coin artifacts to hundreds of people in the past 15 years in various multicultural contexts around the world from 12-Step Recovery programs, Bible studies, prison ministries, AWANA, youth boot camps, Sunday school classes, village kgotla, airports, diners, stores, hospitals, airplanes, police cars, FedEx trucks, and to cohort members at LGP Advances to name a few.[6]<\/a> People ask me, how do you know if it worked? I know it works but measuring spiritual success I think rests with the supernatural indwelling, conviction, and work of the Holy Spirit. Furthermore, I believe that healthy CI techniques, like Glaser\u2019s TRUST, does not go to waste in the God\u2019s economy. What I mean to say is that when we put on good knowledge, that has some Scriptural connection or support like Glaser is promoting into our global leadership guidebook, it gives the Holy Spirit more of us to work with, as if He did not know before the beginning of time when, where, and who would learn these principles.<\/p>\n

How does TRUST link with putting on the whole armor of God? First, Glaser uses acronyms to help readers remember her principles. Likewise, I use initialisms to remember and learn how to put on the armor of God. An initialism is a form of acronym that cannot be pronounced like a word; for example, FBI, BBB, and IRS. \u00a0Simply put, the PPP\u2019s or Triple-P\u2019s form the 3-phase foundation for the entire armor of God challenge coin ministry. The Triple-P\u2019s are Put-on, Pray, and Persevere, which encompasses Eph. 6:10-18. The Put-on phase is further broken down into BBB & SSS to help remember the 6-pieces of the armor of God. The BBB\u2019s are not the Better Business Bureau but instead are Belt-Breastplate-Boots to help remember putting on the Belt of Truth, Breastplate of Righteousness, and Boots of Peace. The SSS\u2019s are not the Social Security System but rather are Shield-Salvation-Sword to again help remember putting on the Shield of Faith, Salvation Helmet, and Sword of the Spirit. This is not just a lot of BS! Instead, these initialisms serve as a basic memory aide to remember how to put on the whole armor of God.[7]<\/a> In summary, I think there is room for more \u201ctrust\u201d in the CI between Evangelical leaders and their congregants to both understand and withstand the threat from spiritual warfare.<\/p>\n

FORCES is an acronym that helps leaders analyze their \u201cvital instincts.\u201d[8]<\/a> F-fairness, O-ownership, R-reciprocity, C-cooperation, E-Expression, and S-status are the vital instincts to review and evaluate when conducting CI strategies with other people or groups.[9]<\/a> Glaser says we are \u201chardwired\u201d with vital instincts embedded into our multi-sensory systems.[10]<\/a> Coming from 28 years in public safety and criminal investigations I have to agree with Glaser that these instincts are part of our leadership DNA. However, in my experience these instincts do not always turn on automatically and many of them may require additional training and practice. In the Christian leader\u2019s role, prayer and reflection help activate the needed instincts. Glaser\u2019s guide on CI has similarities to Elder\u2019s guide on critical thinking, which is the \u201canalyzing and evaluating\u201d of thinking with the goal of improvement.[11]<\/sup><\/a>\u00a0 I believe Glaser\u2019s vital instincts and FORCE principle have synergy with Elder who describes a cultivated critical thinker as a person who questions, assesses, interprets, reasons, tests, explores, communicates, and finds solutions.[12]<\/sup><\/a><\/p>\n

Reviews of Glaser are as follows: Heckman says Glaser\u2019s CI serves as a leader\u2019s playbook on how to identify new paradigms and improve effectiveness on and off the job.[13]<\/a> Glaser is a very popular and often cited leadership coach who has over 20 positive reviews for her CI work. I only found one negative review from Publishers Weekly who criticize Glaser\u2019s use of \u201ccontrived acronyms and unnecessary trademarking\u201d and believes she fails to deliver on her promise of conversational enhancements.[14]<\/a> All in all, Conversational Intelligence<\/em> was a good review and supplement to add to our global leadership and perspectives collection. I will keep this book in my electronic data base and leadership guide tool-kit.<\/p>\n

See you in HK!<\/p>\n

Stand firm,<\/p>\n

M. Webb<\/p>\n

[1]<\/a> Judith E. Glaser. Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results.<\/em> (Brookline, MA: Bibliomotion, 2014) 55-56.<\/h6>\n
[2]<\/a> Ibid.<\/h6>\n
[3]<\/a> Matt. 10:16.<\/h6>\n
[4]<\/a> Ps. 118:8-9, Ps. 41:9, Prov. 3:5-6.<\/h6>\n
[5]<\/a> Gal. 6:2, Heb. 10:24, Jam. 5:14, 16, Rom. 12:15.<\/h6>\n
[6]<\/a> I purposely do not keep formal count but know we have distributed over 2000 AOG challenge coins in 4 languages.<\/h6>\n
[7]<\/a> Eph. 6:10-18.<\/h6>\n
[8]<\/a> Glaser, CI<\/em>, 101.<\/h6>\n
[9]<\/a> Ibid., 102.<\/h6>\n
[10]<\/a> Ibid.<\/h6>\n
[11]<\/a> Linda Elder and Richard Paul. The Miniature Guide to Critical Thinking Concepts and Tools<\/em>. Kindle ed. (Tomales, CA: The Foundation for Critical Thinking, 2009) Location 29.<\/h6>\n
[12]<\/a> Ibid.<\/h6>\n
[13]<\/a> Lucy Heckman. “Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results.” Library Journal<\/em> 138, no. 19 (2013): 100.<\/h6>\n
[14]<\/a> Al Zuckerman. “Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results (Book Review).” Publishers Weekly<\/em> 260, no. 32 (2013): 52.<\/h6>\n

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Judith Glaser\u2019s Conversational Intelligence is an innovative do-it-yourself communication guide that helps leaders learn how to trust others and become more effective. Glaser uses conversational intelligence (CI) lessons from neuroscience to advance three conversation principles regarding exchanging information, controlling power and influence, and co-creating solutions. I plan to focus on Glaser\u2019s TRUST and FORCES acronyms […]<\/p>\n","protected":false},"author":104,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[1351,1350,1039],"class_list":["post-18959","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-conversational-intelligence","tag-glaser","tag-spiritual-warfare","cohort-lgp8"],"acf":[],"_links":{"self":[{"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/posts\/18959","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/users\/104"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/comments?post=18959"}],"version-history":[{"count":1,"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/posts\/18959\/revisions"}],"predecessor-version":[{"id":18960,"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/posts\/18959\/revisions\/18960"}],"wp:attachment":[{"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/media?parent=18959"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/categories?post=18959"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.georgefox.edu\/dlgp\/wp-json\/wp\/v2\/tags?post=18959"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}